Terms of service

Terms & Conditions

Last updated: 15/02/2026

1. Agreement to Terms

By accessing and placing an order with LinedWithLove, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below.

2. Products and Services

LinedWithLove creates custom line art designs from customer-provided photos and prints them on various products including apparel, accessories, home goods, and greeting cards.

Photo Requirements:

Photos should ideally feature 2 people for optimal design results
For more than 2 people, the design will be scaled smaller to fit
Clear, well-lit, high-resolution photos produce the best results
Customer must own rights to all photos submitted

3. Customisation and Approval

Once we create your line art design, we will send you a preview for approval (If you requested, if you didn't we will not send you the preview). Minor adjustments can be requested at this stage. Once approved, the design will proceed to production and cannot be modified.

4. Pricing and Payment

All prices are in GBP and include the cost of creating your custom line art design. Payment is processed securely through Stripe. We accept major credit and debit cards.

5. Production Time

Standard production times:

Line art creation: 2-3 business days
Production after approval: 1-2 business days
Shipping: 3-7 business days (standard)

Total time from order to delivery is typically 7-10 business days.

6. Intellectual Property

You retain all rights to the photos you submit. By uploading photos, you grant LinedWithLove permission to create line art designs and use them to fulfill your order. The line art designs created become your property upon full payment.

7. Cancellations and Modifications

Orders can be cancelled or modified within 24 hours of placement. Once the design process has started, cancellations may not be possible. Please see our Refund Policy for more details.

8. Limitation of Liability

LinedWithLove is not liable for any indirect, consequential, or special damages arising from the use of our products or services. Our total liability is limited to the purchase price of the product.